Refund policy

Returns

Returns/exchanges are accepted on all unworn items with original packaging/tags within 14 days of purchase. Please e-mail help@shopatjulia.com to initiate the return and exchange process. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of getting store credit or exchange. If you are approved, then your store credit or exchange will be processed.


Sale items
Sale items 20% off or above are considered FINAL SALE.

Shipping
To return your product, you should mail your product to:

JULIA

110 E. Paseo Del Centro, Suite B, Fresno CA 93720, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.